Sales program techniques

 Selling what is it? Simple way to attempt to state its definition, will inevitably lead to biased results. To express this concept more clearly, we analyze the meaning of the two levels.

one? life is full of life and promote sales. From the market where hawkers along the way, to the colorful street signs advertising the issue from a variety of promotional and broadcast media; or from the infant on the mother's smile, people everywhere are selling there. To understand the meaning from a wide range of different occupations can also be interpreted as various types of salesmen. For example: an actor to the audience to sell art, politicians promote their political views, missionaries to promote its teachings; in this view to promote the performance of the above are several forms of life. Who will live in the world and all kinds of people of all contacts occurred, resulting in a variety of contacts. You want to be successful, you have to keep selling yourself, use your marketing skills to understand others Bode? Favor? Friendship? Love, and cooperation on the cause, can achieve superior results. In summary, marketing is defined as: to make their intentions and ideas to get the other party accepted behavior. In short, is to get others to understand the behavior.

II? business selling industrial and commercial enterprises in the economic field refers to potential customers and promote sales of goods of a professional activity. Refers to the industrial and commercial enterprises operating in a certain environment, its sales target for a series taken by the process of promotions and activities. Strictly speaking, the form can be divided into two categories.

1. non-personal selling

this promotion, including publicity and the media? advertising, public relations and other forms. With the social economy? Technological development, is now marketing the form of faster, broader, regardless of time? Area (in addition to TV shopping), more products, the marketing campaign via the Internet to the customer.

non-personal selling advertising in the form of one of the most important. As a rule that can be called to spend money advertising and publicity. With the development of society, increasingly fierce market competition, advertising, circulation marketing has become an indispensable means within. In fact, many of our small and medium enterprises are good at not understand and do not use advertising to increase sales. I think the main SMEs pulled one hand advertising or sponsorship of the sky called the price scare, or want to do with economic strength, because too much out of advertising content to give up; the other person in charge of business management is the effect of advertising understanding.

companies sell the product in the form of social activities have been formed. From a development perspective, it is not an easy sell to the buyer to provide information and propaganda to persuade the behavior, should also include public enterprises and consumers to understand the business approach, strengthening relations with the public, for public understanding and awareness of the potential to attract consumers, establish a good corporate image. The form of expression through public relations activities, such as participation in trade fairs, press conferences and so on. Through a planned and organized advocacy public relations activities, to enable enterprises to not only let customers know the old products, but also introduction of new products, while maintaining old customers to consolidate and develop the relationship between the increase in the ability of potential customers. From the high-level view, public relations marketing has gradually become a very important form.

2? personal selling

officers and non-personal selling to sell the most fundamental difference lies in the approach? means and in different forms. People mainly rely on a salesman to sell the subjective dynamic role to play, using a variety of persuasive skills to achieve sales objectives. Staff to sell more than any other marketing Youzhao important, because the effect of personnel is often higher than selling other forms of marketing. And personal selling in the early development of small and medium enterprises in particular of utmost importance. In fact, with the rapid development of the communications industry, and in some advanced countries, some companies use telephone? Fax? Television goods booking shows? Computer network can be the product sold. From a certain perspective, the efficiency of personal selling too monotonous and slow.

personal selling into the business method of choice <1> rapid distribution of personal selling method: generation (test) off? semi purchasing? buying and selling.

<2> down to earth culture Dealer Law: Some credit payments? none other discount? test marketing.

<3> synthetic method: rapid distribution and dealer training at the same time and use. can be analyzed by the

to sell collectively is to love, or tangible or intangible property, in some ways and means to introduce to each other or a third party to obtain a certain moral or material compensation.



Third, limit marketing to sell its meaning have been introduced earlier, the limit is the ultimate limit of things. Said here is to limit the marketing of their potential to solve its efforts to sell. In other words, an enterprise is to enlarge the enterprise resource integration to maximize, to the display business style, and how a country is also to promote the same reason other countries.

selling limit is in essence a kind of faith. If each sales person has to sell the limit of the faith, just as the Red Army Long March through the grass, climb snow-capped mountains are also not back down, overcome all difficulties, beyond nature, beyond his own human weaknesses.

sales limit is shown by a mind and a broad mind. Has a limit of a good marketing ideas, he must have

limit is also a marketing technique, which combines the growth of science, marketing, marketing, sociology, psychology, etc. to form an interdisciplinary subject, is a professional career, it is the traditional The marketing concept is more people-oriented, user-friendly, more recognition of the subjective initiative with the objective of combining to produce endless power.

sell limit the basic function is to promote the courage and humanity, potential, through the development goals, through their own efforts to learn, develop good habits, and very confident, objective sense of things, meet know how to resolve difficult issues, the pressure into motivation, make good use of social connections, power to make their action, and executive ability to promote the cause of heights, to play its significance. Sales practical skills

five steps: Step one: say hello. Marketing sales staff to do the customer must first be done to close the course is to greet customers. Say hello to the attention of three, enthusiasm, eyes, smile. The first enthusiasm, I wonder if everyone noticed No, greet others in the initiative and will definitely happen is that people greet each other along with his passion for passion, indifferent to the people every response will be to get cold, so we say hello to customers must be dedicated for the first time. Your enthusiasm will affect the customer's mood. The second important point look, with focused eyes on each other's eyes, this will give the customer a certain shock effect will produce close to your customers mind, some people do not seem to think that men in particular salesperson polite woman customer facing , I can only tell you, you think wrong. Say the reason is simple, a person warm hello to you and you found his eyes staring at you as if God's talking, your mental activity would be like that? One is curious, how this man looked at me. Second, there is a trace of nervous and a little scared (nervous fear this will allow others to be controlled within a few minutes of your mind), produces a sense of urgency, a sense of urgency to make you nervous side chaos, what to do, then you may accept his arrangements. The third is really excited and started to feel good about this person (which is usually easily be bold and beautiful people who happen, no matter the reasons for short). Sluggish, scattered eyes will only give you the opposite effect. I am not saying this as long as you talk to someone to try it to understand. Third, there must be a sincere smile, sincere smile will narrow the distance between you and the customer, will look to each other due to causes that touch of tension and fear to make you respect and psychological rely on. Step two: introduce yourself. Regardless of the strange dealings with customers or clients you do not forget to introduce yourself after the greeting to strengthen the customer's memory system. Introduce themselves should pay attention to three points, simple, clear and confident. One should be simple, brief introduction to not only let customers know you will immediately following the sale of the work for you leave enough time, there is simply the easiest to remember is that the customer, a customer remember you, he would may introduce you to more customers, but also conducive to the establishment of future transactions with customers. The second is to clear, why do not speak clearly I think we all understand. Third, self-confidence, self-confidence is the most important, confidence can not only control of your own customers. The third step: introduce products. Introduction 1 product, the product into the hands of customers, for customers to experience the products involved, which would make him feel that his product has, and then suddenly holding back products from customers so that customers have a sense of loss. Good use of sense of loss: the appropriate sense of loss to each other, make each other lost and can not be reconciled, so that your sales activities more smoothly. 2, introducing products to clean and clear. Try to understand language to introduce products, customers, better not let the customer did not understand the jargon. 3, the speculation price requirements from the hot, sincere, with eyes fixed on the customer to understand each other's mental activity. Compare prices do fried activities and the usual price difference, did not do the activities and similar products to compare products more expensive, if your product is the industry's most expensive products on speculation the difference between value and price, All in all, a sense of accomplishment for customers to make money on the line. Step four: deal. First, the turnover of professional and just right when the action requirements, professional make the other feel that his purchase decision was right. Second, customers want to know the issues proposed, and quick answers deal with the problem, do not let customers think they have too much chance, or else too much to ask not only makes you different rush to break the sales process will also give customers more and more doubts so that you can not control and shake the determination of the customer to buy. Third, how many more transactions with the hypothesis assumption, assuming, for example, and so on. Customers feel the products have been his. Step Five: Re deal. Follow up the victory, seizing the other's purchase motivation, again to stimulate their desire to buy. Good use of ownership: each will have a sense of infinite satisfaction, and thus forget his contribution. Do this the customer can strengthen the faith will not regret buying your product. As long as you press the above steps will own the process of selling products decompose repeated practice I believe that marketers will be able to do a terminal. Most sales people do just nervous, very afraid of the customer, this time the only magic is to practice more sales, ignoring sales targets, sales of five steps to recite, recite fluently establish confidence in their possible sale. When you need to know the sales after the five-step self-expression desire and know how to use each other after psychological and sales skills to begin to use their own subjective thinking create an atmosphere to make their own arrangements for each other to achieve sales objectives. Have a very strong self-expression ability, the desire to understand each other. To each other in their implementation of sales under strong infection. Finally, the sale of five-step exercises into their own instincts, sales jump in sales. To do this you will not only be an outstanding member of the terminal market, you can already qualified for the position of any marketing. Sales skills and methods are many, but you're hard to find a generation the skills and approaches do not change, and different techniques and approaches are not the same industry, but usually are: 1, sales would have wanted to do prepared to endure hardship, this is the first condition of all in sales, the success of all scientists are like this, the most famous is the Yuan Yiping Japan. 2, sale Four Steps Survey screening (prospective customers) 3 capture transactions, sales of the five-step channel selection: dealers or end users. Clear objective: Select the target customers to find a good method for determining market position: the process of planning the development time and higher development goals 4 and sales of the six levels of sales of products: familiar with the products, product sales for the center, to products as a starting point. Sale character: product homogeneity, homogeneous character difficult to sell their product this before, character + products more likely to succeed. Sales Service: Haier's five-star customer service groom touched the clothing sales of brand marketing clients sell another 1. Sales representatives, sales knowledge is undoubtedly the need to master, there is no knowledge as the foundation of sales, can only be regarded as speculation, can not really experience the wonders of marketing. 2. A successful marketing is not an incidental story, it is to learn,Bailey UGG boots, plan, and a sales representative of the knowledge and skills in the use of the results. 3. Promote the use of common sense completely, but only confirmed these ideas into practice by those who used the positive in order to be effective. 4. Made before the blockbuster performance, we must first do the tedious preparations. 5. Pre-sales preparation, planning must not be negligent contempt, come prepared to winner. Get ready to sell tools, opening remarks, the questions asked, to say the words, and the possible answers. 6. Fully prepared in advance and out of the scene inspired by the power of comprehensive, often very easy to achieve success in the collapse of strong opponents. 7. The most outstanding sales representatives are those who approach the best and most knowledgeable of goods, services, sales representative for the most thoughtful. 8. For information about the company products, brochures, advertisements, etc., must work to discuss, memorize, and competitors to gather advertising, promotional materials, brochures, etc., to study, analyze, so do know ourselves, so that it can truly Know thyself. Take appropriate countermeasures. 9. Sales representatives must read more on the economy, sales of books, magazines, in particular, to read a newspaper every day to understand the state, society, news events, visiting customers, this is often the best topic, and not ignorant, shallow knowledge . 10. Order to obtain the road looking for customers from the beginning, develop customer sales is more important than the immediate, if you stop to add new customers, sales representatives no longer a source of success. 11. No good deals to customers on the sales representative must also harmful, this is the most important piece of business ethics. 12. In visiting customers, the sales representative should be the criteria for belief is that even a fall also should pay attention to the sand. Means that sales representatives can not go home empty handed, even if the market is not traded, let the customer be able to introduce you to a new customer. 13. Select customers. Measure the willingness and ability of customers to buy, do not waste time hesitant people. 14. A strong first impression of the important rule is to help people feel important. 15. Late for an appointment on time means: I do not respect your time. Is no excuse for being late, if not avoid the occurrence of late, you have to open up the phone before the appointed time past, to apologize, and then continue to sell the unfinished work. 16. Can make a purchase decision to the President the power to sell. If you're selling to buy no power to say, you can not sell something for. 17. Each sales representative should be aware that only staring your customers. Sales to be successful. 18. Planned and naturally approaching customers and enable customers to feel the benefits, and can smoothly negotiate, a sales representative must work hard to prepare in advance and strategies. 19. Sales representatives can not visit every one of his customers a deal, he should try to visit more customers to increase the percentage of transactions. 20. To understand your customers, because they determine your performance. 21. In a good sales representative before you want to be a good investigator. You have to discover, to tracking, to investigate, until Mozhun all customers, enabling them to become your good friends until the next. 22. I believe your product is a necessary condition for sales representatives: this confidence given to your customers if you have no confidence in their own products, your customers will not have confidence to discuss it naturally. Customers speak so much is because you were convinced the logic high level, you might as well say he was deeply convinced confidence. 23. A good sales representative stand the failure of performance, in part because they sell the products themselves and the confidence in the letter. 24. Understand customers and meet their needs. Understand customer needs, as if walking in the dark, vain and not see the results. 25. For sales representatives, the most valuable thing than time. Understand and select a customer, is to make sales on behalf of their time and efforts on the most likely customers who buy, rather than waste can not buy your product people. 26. There are three rules to increase sales: First, focus on your important clients, and second, more focused, more concentrated the three is more. 27. There is no gap between customers, there is hierarchy. Customer rating determined by the number of visits, time, sales representatives can make the time to play the greatest efficiency. 28. Close to the customer must not stereotyped formulaic, must be well prepared in advance for all types of customers, to take the most appropriate manner and close to opening. 29. Marketing opportunities are often the death of a vertical, must quickly and accurately determine, pay attention to avoid disappointment, we should strive to create opportunities. 30. To focus on the right target, the correct use of time and the right customer, you will have to sell the eye of the tiger. 31. The golden rule of marketing is what you like other people to you, how you treat others; selling platinum criteria is based on the way people like to treat people. 32. Allow customers to talk about themselves. Let a person talk about themselves, can give you a great opportunity to dig in common to build goodwill and increase marketing opportunities to complete. 33. Sales must be patient, continue to visit, so as not to be rushed, should not be taken lightly, we must calm, observing Yan concept of color, and at the right time to facilitate transactions. 34. Customer refused to sell, do not be discouraged, to further efforts to convince customers and try to find customers rejected, and then prescribe the right medicine. 35. The customer asked the curiosity of people around, even if not likely to buy, but also enthusiasm, they explain patiently, introduction. Notice they are most likely directly or indirectly affect the customer's decision. 36. To help customers and sales, rather than to commission and sales. 37. In this world, rely on sales representatives to customers chord struck? It was the quick thinking, logical and thorough eloquently convincing: someone extremely rich, generous and moving both passionate heart to be heard. However, these are all forms of problems. At any time, any place, to convince anyone, and always there is only one contributing factor: that is true. 38. Not to sell but to help. Something inside to sell is to customers, but it is for customers to do things to help. 39. Customers to think with logic, but that their actions are feeling. Therefore, the sales representatives need to press the customer's heart button. 40. Sales representatives and customer relationships that will never need calculus formulas and theories, the need is today's news ah, ah the weather and other topics. Therefore, the simple truth should not attempt to go for customers to be tempted. 41. To move the hearts of customers rather than the head, because the mind from customers recently installed a pocket wallet. 42. Objection to their own customers can not answer, must not be perfunctory, deceit or deliberate chaos rebuttal. Must be answered as far as possible, if to no avail, it must consult as soon as the leadership to the customer the most efficient and satisfactory, the correct answer. 43. Listen buy signal if you are to concentrate on listening to the words, when a customer has decided to buy, usually will give you a hint. Listening is more important than words. 44. Promotion rules of the game is: for the purpose of closing a series of activities undertaken. Although the deal does not mean everything, but there was no transaction to nothing. 45. The first transaction rules: require customers to buy. However, 71% of the sales representative did not deal with the customer the reason is that there is no transaction to the customer requirements. 46. If you do not have transactions to customer requirements, aimed at the target as if you did not pull the trigger. 47. In the moment of your transactions, you have firm confidence, you are the embodiment of success, as the old adage about: success comes from the success. 48. If the sales representative can not sign a single customer, product knowledge, sales skills are meaningless. No deal, no sale, simple as that. 49. Did not receive the order is not a disgrace, but it was unclear why the order is not been a disgrace. 50. Proposed transaction to the appropriate customer at the right time to put forward appropriate solutions. 51. Completion, to convince customers to take action now. Delays in closing transactions may lose the opportunity. A marketing motto is: Today's order is here,cheap UGG boots, tomorrow's orders the world. 52. Confident attitude to overcome transaction barriers. Market performance is often the ability to create confidence to buy. If the customer does not buy confidence, even if it cheaper does not help, and the low prices will tend to scare away customers. 53. If not executed, the sales representative to immediately meet with the client the next appointment date, if, when you and your clients face to face, can not have an appointment next time, with the customer in order to meet the future may be even more difficult the. Each of you play out a phone, at least bring some form of sales. 54. Sales representatives must not be because the customer did not buy your product and be rude to him, so, you lose not just a sales opportunity but the loss of a customer. 55. Tracking, tracing, and then track if you want to complete a marketing and customer contact needs 5 to 10 times, then you have to stay up at all that 10 times. 56. With others (colleagues and customers) get along. Marketing is not a one-man show, to work together with colleagues, and customers to become partners. 57. A closer look will bring luck to those lucky people who share their good fortune come only after years of effort, you can also like them better. 58. Do not blame others responsible for failure to complete the backbone of what point of the standard work is brought to fruition, and your task is to return (money not return money to the successful completion of the task is only an accessory) . 59. Persist in the end you can turn Are you willing to sell at the completion of 5 to 10 times the required visits to adhere to in the end? If you do, then you began to insist on the power of the experience. 60. To find out your success with a number of formulas to determine your marketing needs to complete a number of clues, the number of calls, the number of potential customers, how many times the talks, the number of product introductions, and how much back tracking, then so act formula. 61. Enthusiasm to promote the face of the work so that every time the feeling is: This is the best time. 62. Left a deep impression that customers, including an innovative impression of the image of a professional image. When you're gone,UGG bailey button, the customer is how describe you? All the time you leave the impression to others, sometimes dark, sometimes bright; sometimes good, sometimes not. You can choose to leave to others the impression you want to, but also must be responsible for his own impression. 63. Failure to sell the first law is: the level of competition and customers. 64. Wisest corresponding competitors offensive, that is, grace, goods, services and dedicated spirit of enthusiasm. Competitors to meet the most ignorant and offensive, to say bad things about each other. 65. Sales representatives sometimes like an actor, but already selling into the ranks, it must be dedicated, confident, and certainly his work is most valuable and meaningful. 66. Own entertainment this is the most important one, if you love what you do, your accomplishments will be more outstanding. Do what you love to do, will bring the joy of the people around you, happiness is contagious. 67. Performance is the sales representative's life, but to achieve results, set the expense of business ethics, do anything, is wrong. The success of non-honors, will be planted for the future, the seeds of failure. 68. Comparison of sales representatives must always pay attention to the performance of each of the monthly fluctuations, and to reflect, review and find out the crux of the problem: human factors, or market volatility? A competitor's strategic factors, and whether or policy changes? And so on, to actually get the exact situation, to find countermeasures to complete the task and create success. 69. Flatter than pre-sales, after sales service, which will permanently to attract customers. 70. If you send away a happy customer, he will everywhere publicity for you and help you attract more customers. 71. Your old customers in the service of the neglect is the competitor's opportunity. If things go on, soon you will fall into crisis. 72. We can not calculate how many customers a little bit small because of the fault for the loss of forgotten return phone calls, late for an appointment, do not say thank you, forget the commitment to its customers and so on. It is these small things that a successful sales representative with a failure of difference between the sales representatives. 73. Writing to the customer and other sales representatives you different or better than they are one of the best opportunities. 74. According to the survey, 71% of the reason why customers purchase products from your hands, because they like you, trust you and respect you. Therefore, the marketing is to sell yourself first. 75. Etiquette, instrument, conversation, behavior is good or bad impression people get along with the source, sales representatives must be more efforts in this regard. 76. Clothing do not make perfect, but the impression given by the first meeting, 90% of the produce to clothing. 77. The first transaction is a by product of the charm, by the second service transaction is the charm. 78. Credit is the largest capital market, personality is the greatest asset sales, so sales representatives can use various strategies and tools, but can not deceive customers. 79. Talked about the customer, the sales will progress. Therefore, customers speak, not to interrupt him, speak for themselves, to allow customers to interrupt you. Marketing is a silent art. 80. To sell, the good listener that is more important than the good. 81. To promote the most common error is a sales representative, then too much! Many sales representatives talk so much, so that they will not its population the opportunity to those who say 82. In the open market before it gets to win the goodwill of customers. The best way to win is to sell to win customers hearts. The possibility of people to friends to buy large, the possibility to buy small sales representative. 83. If you want to sell successfully, be sure to press the customer's heart button. 84. It is estimated that the reason why 50% of sales completed, is due to friendship relations. That is to say, sales representatives and customers do not make friends, you mean the 50% market handed it over. Friendship is the super marketing magic. 85. If you complete a promotion, you get a commission: If you make friends, you can make a fortune. 86. Loyal customers is more important than loyalty to God. You can fool God a hundred times, but you must not deceive customers again. 87. Remember: The customer is always like those people who like and respect people who deserve respect. 88. In sales activities, character and product are equally important. Quality products with excellent character only in the hands of sales representatives in order to win the long-term market. 89. Customer sales representative, then praise be shaking like a bell like the chink. 90. You will lose too much enthusiasm for a deal, but warm enough for a hundred times lost transactions. More appealing than enthusiastic rhetoric. 91. The greater your business to do, the more you have to care about customer service. In the sweet taste of success, the fastest way is to ignore the mess after-sales service. 92. Tough customer is the best teacher a sales representative. 93. Customer complaints should be regarded as a sacred language, any criticism should be willing to accept. 94. Correct handling of customer complaints to improve customer satisfaction = = tendency to increase customer recognition license purchasing huge profits = 95. Sales transaction is not the end, but the beginning of the next sale. Final sales will not, it will only start from scratch again. 96. Successful people are those who learn from the failures on, not daunted by the failure of the people, sales representatives must not forget that, then from the lessons learned from failures, than success of the experience gained from the more easily kept in mind . 97. Can not hit the mark must not be attributed to the target. Not a sale is never the fault of our customers. 98. Ask any professional sales representative to success, he must answer: Stick in the end. 99. What the world can not replace attachment. Talent can not have talent everywhere, but nothing of the man: clever people to abject poverty can not be common smart people, education can not be educated, but around the world have run into a wall of people are numerous. Only dedication and determination is the most important. Remember: the first lights up the first out. Stars do not do in a day. Persistent long-lasting. 1OO. A person to old age, poor and bitter, that is not what that person did wrong before, but he did not do anything.

Qiteng bamboo help summed up his experience:

a good salesman.

? learn the advantages of competition, correct their shortcomings.

? praise your opponent, do not attack opponents Overview of personal selling



What is personal selling? Some people think that paying lip service to personal selling is more grinding, more errands,

the hands of the goods it sold, without any knowledge and technology. Some people think that personal selling is a fraud,

marketing technology is the trick. This is a manifestation of different people to sell. In fact, personal selling is a highly professional work, is a mutually beneficial promotional activities, it must meet the different needs of buyers and sellers, to solve their different problems, not only pay attention to one-sided product promotion. Although the purpose of the transaction between buyers and sellers very different, but the total can reach some mutually acceptable agreement. Who is selling not only the process of selling and buying process is, that help customers purchase process. Only by understanding the work of a salesman to sell the work for the customer to purchase in order to make effective marketing is conducted to achieve a mutually satisfactory goal. Customer service, not only the desire and slogans salesman, but also the objective requirements of their own personal selling. In other words, personal selling is not selling the product itself, but rather to promote use of the product value and actual benefits. The customer is not an entity to buy the product itself, but to meet the needs to buy some; salesmen not to sell a simple product, but marketing can solve some problems for an answer. Can successfully explain to promote their products to meet customer needs, can successfully market their products to explain the answers to solve customer problems is a key factor in ensuring effective marketing. Therefore, the salesman should be said that the In addition, should recognize that personal selling is a professional and highly technical work, it requires a salesman with good political qualities, professional qualities and psychological quality, and the hard,UGG boots, gritty work and perseverance . Personal selling is a money, time, talents together a comprehensive joint business activities. From a different point of view, you can sell to people under the definition of different forms, but they contain the key elements and elements are the same.

In general, the basic elements of personal selling as a salesman, sell products, to sell objects.

personal selling is a very strong human element, unique promotions. It has many features different from other promotions may be done in many other promotional tools can not achieve, the effect is extremely significant. Relatively speaking, personal selling, sales performance for more complex products. When the sale of more problem solving and persuasion work, personal selling is the best choice. Ability to persuade and explain the marketing activities of personnel is particularly important, it will directly affect sales results.

marketing staff of six characteristics:

(a) personal selling, salesmen and potential customers to meet the specific needs of different types of customers, a salesman can take a different, targeted marketing strategies and tactics.

(b) personal selling is often traded in the market immediately. In the marketing field so that customers make a purchase decision, complete the purchases.

(c) the salesperson directly from customers, get feedback, such as the salesman's attitude toward customers, the marketing of products and business views and requirements.

(d) to provide after-sales service and marketing staff to track, detect and resolve product and consumer in the sale and use of the time problems.

(e) the high cost of personal selling, the necessary human, material and financial resources and the time is big.

(VI) under certain special conditions and not to use personal selling. personal selling

There are three main purposes:

First, understand the customer receives the product information of the enterprise as well as market demand, identify customers who purchase a product type.